In accordance with local laws, pet licences are mandatory in the Town of The Blue Mountains. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of The Blue Mountains to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
I've never licensed a pet with the Town of The Blue Mountains before
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Town of The Blue Mountains Town Hall
32 Mill St, Thornbury, ON N0H
2P0
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.
If you’re having trouble licensing online and need to get your registration processed in a hurry, you can
contact our customer care team and they may be able to process your pet licence over the phone. Note
that we can only accept credit
cards and Visa/Mastercard debit as payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday to Saturday (excluding holidays) between 9:00 am and 9:00 pm EST and Sunday between 11:00 am and 7:00 pm EST
Pet licences are required for all dogs living in the Town of The Blue Mountains. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Dog Licence | Price |
|---|---|
| Neutered/Spayed | $25.00 |
| Non-neutered/Non-spayed | $30.00 |
| Neutered/Spayed and Microchipped | $20.00 |
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street (e.g., type St instead of Street.) If your address is still not being accepted but you believe you reside within the licensing jurisdiction, please reach out to the Town of The Blue Mountains directly for assistance.
You may license your pet in person at the Town of The Blue Mountains Town Hall, located at 32 Mill St, Thornbury, ON N0H 2P0.
Refunds may be granted for a licence if a pet passes away within 30 days of the licence purchase.
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
There are no senior rates to license your pet.
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
No, service animals are subject to the standard licence fee.
Visit this page for licensing options and fees.
Please visit the Town of The Blue Mountains in person at 32 Mill St, Thornbury, ON N0H 2P0, and they will be able to assist you.
No, each pet will only receive one free tag with their first licence via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the licence order process or in our store.
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
You are allowed for a maximum of 3 dogs per dwelling.
Please get in touch with Town of The Blue Mountains By-law Services Division at (519) 599-3131 ext. 249
All dogs over the age of 12 weeks are required to be licenced.
The following species are required to be licensed: Dogs.
Visit this page for information on licensing ordinances/bylaws.
Visit our DocuPet Help Desk for more information.